Shipping policy
Shipping & Delivery
At Casagiro, we work with a carefully selected network of international suppliers and fulfillment partners. Our products ship directly from our suppliers to the delivery address you provide.
This way of working lets us deliver a range of products straight from our suppliers' stock and avoid unnecessary storage steps and middlemen in the supply chain.
Delivery Area
We deliver within the United States.
Order Processing
Once you've placed your order, it is processed first: it is checked, prepared and packed for shipment.
Processing takes 1 to 3 business days.
Once processed, your order is handed over to the carrier.
Delivery Time
After shipment, delivery takes 3 to 12 business days. In most cases, your order arrives about 7 business days after it ships.
The total delivery time, including processing, is therefore about 4 to 15 business days from the moment you place your order.
If your order hasn't arrived within this time, contact our customer service team at info@casagiro.com and we'll check the status of your shipment with you. You also keep all rights you have under applicable consumer law in case of late delivery (see our Terms of Service).
Order Tracking
As soon as your order ships, you'll receive an email with a tracking link that lets you follow your package every step of the way.
Shipping Costs
At Casagiro, shipping is free, with no minimum purchase, on every order placed in our online store and delivered within the United States.
Prices, Taxes and Customs Duties
All prices are shown in U.S. dollars. Any applicable sales tax is shown at checkout.
Our prices do not include import duties, customs fees or other charges that U.S. Customs or the carrier may apply to your shipment. If such charges are requested at delivery, they are the responsibility of the recipient.
Have a question about possible charges before you order? Contact us at info@casagiro.com and we'll be happy to help.
Transfer of Risk
The risk of loss or damage to the products remains with us until you, or someone you designate (other than the carrier we offer), physically take possession of the products.
How to Order
Ordering from Casagiro is easy:
- Choose the product you want and, if applicable, the variant (size, color, etc.).
- Click "Add to Cart".
- Review your cart and click the checkout button.
- Enter your contact details and delivery address accurately and completely.
- Review your order summary, the total price and the delivery address; you can correct any mistakes at this stage.
- Enter your payment details.
- Confirm your order by clicking the payment button, which means you agree to pay.
Always check your address carefully before placing your order. An incorrect or incomplete address can cause a delay or a delivery problem.
Payment Methods
At Casagiro, you can pay by credit or debit card (Visa, Mastercard, American Express), as well as with Apple Pay or Google Pay when these options are available on your device.
Payment is made on a secure checkout page and processed by our payment providers, who apply appropriate security measures to protect your card details.
Questions About Your Order?
For any question about your order, payment, shipping or delivery, contact us by email at info@casagiro.com or by phone at +1 (929) 652-6128.
Business Information
Company name: Wissedropshipping
Trading under the name: Casagiro
Phone number: +1 (929) 652-6128
Email: info@casagiro.com
Physical address: Geurdeland 17G, 6673 DR Andelst, Netherlands
VAT number: NL005342986B76
Chamber of Commerce number: 98609599
Please note: this address is not open to visitors and is not a return address.
Customer Service Hours
Monday to Friday: 9:00 AM – 5:00 PM (CET)
We aim to respond to all messages within 24 hours on business days.