USB Heated Thermal Underwear Set for Men and Women, Base Layer Top and Pants with Heating Zones for Skiing and Hiking | Casagiro

Shipping is completely free on every order delivered within the United States, with no minimum purchase. Every order ships with full tracking, so you can follow your package all the way to your door.

Your order is processed within 1 to 3 business days: we check it, pack it carefully and hand it over to the carrier. After that, delivery takes 3 to 12 business days, and most orders arrive about 7 business days after shipping. In total, you can expect your order within about 4 to 15 business days.

Hasn't it arrived within that time? Email us at info@casagiro.com with your order number and we'll check the status with the carrier for you.

As soon as your order ships, you'll receive an email with your personal tracking link. Click it any time to see exactly where your package is. Tracking can take a day or two to show the first updates while the carrier processes your package, which is completely normal.

Can't find the email? Check your spam or promotions folder, or email us at info@casagiro.com and we'll send you your tracking details.

Yes, within 12 hours of placing it, as long as it hasn't been processed or shipped yet. Just email us at info@casagiro.com with your order number and what you'd like to change. After 12 hours your order may already be on its way, but you can still return it within 30 days after delivery.

Yes. You have 30 days after delivery to return your order, no reason needed. Start by emailing info@casagiro.com with your order number, and we'll reply with the return address, instructions and a return slip. Please don't send anything to the address on our website, as it isn't a return address.

Return shipping is paid by you, unless the item is damaged, defective or not what you ordered. We refund the full amount, including the original shipping, to your original payment method within 14 days.

We're sorry about that! Email us at info@casagiro.com as soon as possible with your order number and clear photos or a short video of the problem. We'll look into it right away and arrange a free repair or replacement, return shipping included. Please don't send the item back until you've received our instructions.

We accept Visa, Mastercard, American Express, Apple Pay and Google Pay. Payment takes place on a secure, SSL-encrypted checkout page handled by our payment providers, so we never store your card details. You'll receive an order confirmation by email right after you place your order.

Email is the best way to reach us: info@casagiro.com. We prefer email because it lets us look up your order, review photos if needed and give you a complete answer in writing. Please include your order number if your question is about an existing order. A real person on our team replies within 24 hours on business days.

For urgent matters, you can also call us at +1 (929) 652-6128.